FAQs - Usage Guide

How to order 📝

Easy create account with email login with OTP

Create account

Online order will take 1-3business day arrival after ship . (hk via sf express)

Most items are on-stock you can see "add to cart' button if " pre-order" this will take more business day to schedule.

more about : Order Online

You order can coming to our shop in Kwun Tong.

Shop at Kwun tong : 1201, 12/F, Lladro centre, 72 Hoi Yuen Road. Kwun tong, kowloon, Hong Kong.

open:

Thursday and Friday: 11:30-18:00

Saturday : 11:00-16:00

Self pick up is available at all SF express partner's OK, 7-eleven and sf station.

unfortunately, no shop pick up. You can direct in store purchase.

Know more>

PAYMENT 💳

we accept:

Online: Visa card, Master card, AE, Paypal, Apple Pay ,Googlepay, Union pay
SHOP IN KWUN TONG:
Cash, Visa card, Master card, American Express, , PayMe, Apple Pay 

MORE>


LOCAL DELIVERY 🚛

we delivery most location in Hong kong , outlaying island via SF express.

Know more

Hong kong delivery fee between 35-185, spend $1000 get free delivery.

Know more

If typhoon and Blackrain, delivery will be scheduled for delivery.

Know more

Yes, Frozen /chilled item will separated packed with cool chain delivery.

international order and delivery ✈️

We accept international order, just add item in cart and fill up the shipping address with selected country location.

We has been shipped over thousand order to Macau, South Korea, US, Germany, Finland, New zealand, Australia, Canada, Vietnam, Netherland, Qatar, Thailand, Philippines, Singapore, Indonesia...

...More

Price can be showed/selected with your currency , see top bar scroll down. with different currency sign

Orders will be processed in HKD

All prices are excl. tax/VAT/any duty fee

Further QUESTION 🔍

REDEEM VOUCER

If you are from F&B fields , cafe, bakery, hotel, catering. you can apply the wholesale account.

To know more

if you have something goods and would like to sell for us. please send us detail with below.

To know more

Every your purchase can be earned points, to redeem you next eligible order.

To know more

Report within 48hr. upon signed of received....more

Login to your account , under the history you and track your order with carrier and status. More

Once your order filled, an invoice will emailed you...more