Items sold are non - refundable.
If you need any exchange or return some faulty purchase in size ...
Report it to us and bring it back in 7 days[date of received]. You can exchange in other product. And items should not been used, with full original packing. No return in food, fragile (glass, marble) pre-order item and torch items.
Customer need to pay for the returning shipping fee if needed.
Once order shipped. shipping charge will not be refundable for any cases.
A reply to confirm for your return, Items needs to bring it back or send to : Unit 01, 12/f, Lladro centre, 72 Hoi Yuen Road. Kwun tong. Hong kong.
Returns accompanied by a gift receipt will be refunded in the form of a BakingWarehouse Gift Card/ e-voucher only for your next purchase. It will be sent via email to you. Sorry ,we could not be able any refund in Money form.
And it will take approx. 7 working days for the process.
For any case if need to the refund through credit card/ Paypal will be charged for 3.6% base on the total amount of invoices.
Unfortunately, returns and exchanges without proof of purchase/invoice/receipt will not be accepted.
All Food items are not accept for any return or refund in any reason.